• Backup checklist - Part 3: Server Backup

    Previously, I covered personal backup systems for your laptop or stand alone PC: how to ensure your backup system is doing what you need and that you’ll be able to recover your documents; your emails; your accounts; when you need to and the choices you have for your backup strategy (online vs local, delegation to cloud services, encryption)

    In this post I’ll cover backing up a single server, or many servers at the same site. This post is for the business owner, or senior manager, with 5 to 50 computer users on their staff; and for the typical business of that size.

  • Buying the right cloud solution

    A few of our clients have been sold cloud solutions, only to find they weren't quite what they were expecting.

    They expected something that ran in a web browser. This approach is called SaaS or Software as a Service. The application itself runs in the cloud and you interact with it via a web browser. Things like webmail or internet banking are examples of SaaS. All computers have web-browsers and all users know how to use them. No special software is needed and you can access it from anywhere you have a web browser and internet . A disadvantage to this approach is that the software may look and feel different to the application you are used to. So some user training may be needed.

    However, the solutions they purchased required logging on to a remote desktop and running the application from there. This may have the advantage that the software is very similar to the on-premise application they are used to. But it comes with extra baggage: you need a piece of software to log on to the remote system, you might need training in using this remote desktop, accessing other resources (printers, emails, files) not on the remote system is possible, but difficult. It’s impractical to access this type of service from a mobile. This type of cloud solution is known as IaaS or Infrastructure as a service - the server and desktop infrastructure are running in the cloud.

    There is a third type of cloud solution called PaaS, Platform as a Service. This allows you to develop your own program to run on the cloud. It is typically for software developers or for in-house software.

    They’re all cloud solutions - but offer a very different experience. We help our clients explore the pros and cons of different solutions to help them understand which one will work best for them. To understand which cloud solutions would work best for you:

  • Email Security

    Our email security solutions stops viruses, phishing emails and spam before they reach your inbox. We have solutions to fit all email systems, whether you have cloud based email (e.g. Google Apps/Office 365) or an on premise Exchange (or any other) mail server.

  • Hosted vs traditional

    Here is a brief overview of when hosted desktops or a traditional IT setup of a server + PCs is the best solution

    Hosted is good for businesses that have a distributed workforce, that need to scale up or down and need to access their data and programs from anywhere. 
    But it can also be expensive over a 5 year period and reliant on your internet speed

    However, a tradition set up is good when a business has everyone in a central location or they need control over their data. But it can be very expensive initially and not very flexible

    For some businesses, one or the other is a no brainer, but for most, there are conflicting factors.

    If you would like to talk to us about what would be best for your business please get in touch.

  • Important files on desktops? Are they backed up regularly?

    Have you got important documents on your desktop? Or has anyone else you know?

    Are those documents backed up regularly? - Probably not!

    OneDrive - part of Microsoft Office 365, has a useful feature that will store your Desktop, Documents and Pictures folders in the cloud, automatically back them up, and provide you access to them from a web browser on any device.

    It’s pretty easy to switch on, but if you can’t trust your colleagues not to save important files on their desktop then you definitely can’t trust them to switch on the setting in OneDrive! This is where telanova can help, we can seamlessly enable the feature in the background for all your accounts and make sure it is enforced.

    This is just one of many reasons why Office 365 is a no-brainer for small businesses and why you should choose telanova to unlock all the benefits for your business safely.

  • Need a new server? Maybe not!

    Starting a small business three years ago, with 3 or more people, a Windows Small Business Server was a compelling proposition: quality software the big boys use for a bargain price. There wasn't anything else that would give you centralised mailboxes, calendars and contacts. But if you'd done that you'd be looking at replacing that server now or soon; and spending the same money again and a bit more.

  • Still using Exchange 2010? It's time for action

    Two out of our top 10 customers are currently using on premise Exchange server 2010 for their email. One has about 50 employees whilst the other 100. Exchange 2010 is hitting end of life in January 2020. Microsoft will stop supporting it making it unsafe to use after that date.

    There are two realistic migration options for Exchange server 2010: either replace the server or move your email to the cloud. For businesses of this size, it doesn’t make sense to have an on-premise email server. Working with our customer we devised a plan and have started a migration to Office 365.

    Office 365 isn’t just cloud email it can also help make a business's entire IT better. It allows your employees to work anywhere and collaborate easily whilst providing you with the latest software and security. The subscription based model means it can easily scale with your business.

    If you would like to talk about how we can help your business migrate from Exchange server 2010 - please get in touch.

  • Tales from our helpdesk: Mr. S. Claus...

    Our helpdesk received a call from Mr. S. Claus, who wanted some help with his important deadline coming up.

    His business was manufacturing/direct delivery - all year long he stays at his headquarters, in the Arctic, but once a year he travels all over the world, delivering to his clients.  His old email service, provided by his ISP, was straining under the volume of email from clients (mostly children) with what they wanted in this year.  He needed to change to reliable email system, able to cope with the huge number of emails  and he wanted to change quickly.

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