Clarify
"Not only do telanova respond to issues, quickly and efficiently, we appreciate that they design solutions to problems that work in the real world; from both a technical and an operational perspective."
"telanova provides a service desk, so Clarify staff are able to phone directly to get assistance with any technical queries and its remote monitoring and support tools means negligible downtime. In addition Clarify has a dedicated account manager who understands our business and is a consistent support for assisting with the company's future strategic IT direction, tactical projects, rolling annual upgrades and budgeting."
"As a company Clarify's clients work predominantly in the enterprise technology space, so having the latest technology is key. However this is tempered with the fact that we do not want technology for its own stake, we appreciate telanova chooses technology solutions that are appropriate for our needs."
"telanova has excellent core frameworks in place to support and manage projects and this enables Clarify to get the best of both worlds - a proven methodology but customised for our needs."
Some of the projects telanova has carried out for Clarify
- Streamlined the email architecture making it quicker, more reliable and needing less attention for spam etc.
- Migrated from in-house Microsoft Exchange server to Microsoft 365
- Consolidated server hardware, taking up less space, using less power, more consistent and less to go wrong.
- Re-use existing equipment more efficiently, making the investment more cost-effective
- Multiple workstation and laptop refreshes
- Designed and installed a robust integrated wireless network
- Helped to future-proof the business's IT network
- Bitlocker full hard drive encryption
Ian Morrin, Director and Head of IT at Clarify, Theale, Berkshire
