Testimonials from our customers

telanova: the outsourced IT team that feels like your own

Providing advice, consultancy, helpdesk, monitoring and maintenance, updates, upgrades, security: all the things your in-house team would do, but better and at a fraction of the cost and hassle.

Clarify

"We are happy that telanova has delivered on our IT strategy and we are confident that they will meet our needs in the future"

Ian Morrin, Director and Head of IT at Clarify

"Not only do telanova respond to issues, quickly and efficiently, we appreciate that they design solutions to problems that work in the real world; from both a technical and an operational perspective."

"telanova provides a service desk, so Clarify staff are able to phone directly to get assistance with any technical queries and its remote monitoring and support tools means negligible downtime. In addition Clarify has a dedicated  account manager who understands our business and is a consistent support for assisting with the company’s future strategic IT direction, tactical projects, rolling annual upgrades and budgeting."

"As a company Clarify’s clients work predominantly in the enterprise technology space, so having the latest technology is key. However this is tempered with the fact that we do not want technology for its own stake, we appreciate telanova chooses technology solutions that are appropriate for our needs."

"telanova has excellent core frameworks in place to support and manage projects and this enables Clarify to get the best of both worlds - a proven methodology but customised for our needs."

Some of the projects telanova has carried out for Clarify

  • Streamlined the email architecture making it quicker, more reliable and needing less attention for spam etc.
  • Migrated from in-house Microsoft Exchange server to Office 365
  • Consolidated server hardware, taking up less space, using less power, more consistent and less to go wrong.
  • Re-use existing equipment more efficiently, making the investment more cost-effective
  • Refreshed client PCs and laptops with Windows 10
  • Designed and installed a robust integrated wireless network
  • Helped to future-proof the business’s IT network 
  • Bitlocker full hard drive encryption

Azego

"The team at Telanova have done an amazing job for all at Azego in these crazy times! Setting up laptops, updating software and always being on the end of the phone to help, thank you!"

Ross Arbuckle, Sales Director at Azego - given during the 2020 Covid-19 lockdown

Some of the projects telanova has carried out for Azego

  • Designed and implemented a remote desktop infrastructure with multiple load-balanced servers.
  • Provided support, not only for the UK office, but also multiple remote users spread across the globe (Europe, America, Asia)
  • Increased the resiliency of all systems with hot/warm/cold failover
  • Designed, implemented and crucially tested a disaster recovery solution
  • Assisted with two office re-locations, minimising downtime and risk
  • Designed and installed a robust integrated wireless network
  • A managed signature solution providing a personalised but standardised signature on all emails.

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