IT support tailored to your needs

At telanova, we're not your typical IT support provider; we're your dedicated partners in IT excellence, seamlessly becoming an integral part of your team. Our approach sets us apart in the industry, and we're committed to making your IT journey as smooth and collaborative as possible.

Here's what makes us unique

Full IT lifecycle support

We understand that your IT needs evolve. Whether you need new systems, expansions, or optimisations, we've got you covered. Our expert team will tailor solutions to fit your business like a glove.

Personalized service

You're not just a client; you're a valued partner. Every client receives a named account manager who will work closely with you. We conduct in-depth quarterly IT reviews to align with your objectives, ensure budgeting accuracy, maximize ROI, and keep your team satisfied.

Security at the core

Your data and systems' security is paramount. We safeguard every server, workstation, and laptop, goes beyond monitoring. It includes patch management, EDR (endpoint protection and remediation), antivirus, anti-malware, and web-filtering. We proactively consider and advise you on security impacts and how to mitigate risks.

Industry expertise

We stay ahead of IT industry developments and assess their suitability for your unique needs. Our staff is continuously trained to deploy the latest solutions that enhance your business.

Ethical standards

We uphold the highest ethical standards in the industry, ensuring licensing, data protection, compliance, confidentiality, and transparency.

Satisfaction guarantee

Your peace of mind is essential to us. Our contracts require only 30 days' notice for cancellation.

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Key features of our IT support service

UK based helpdesk

Comprehensive endpoint protection

Dedicated IT account Manager

Proactive monitoring, patch management and maintenance

What's Included in Our IT Support Service

UK based helpdesk

Proactive monitoring & issue resolution

Dedicated IT account manager

Comprehensive cybersecurity

Regular updates and maintenance

Strategic IT planning

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Transform your IT experience today!

Ready to experience seamless IT support that feels like your own team?

Whether you have questions, need more information, or are ready to get started, we're just a call or email away. Contact us today, and let's explore how our IT support services can benefit your business.

At telanova, your success is our priority.

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See what telanova's customers are saying

Centre for nutrition education and lifestyle management

Clarify

"We are happy that telanova has delivered on our IT strategy and we are confident that they will meet our needs in the future"

Ian Morrin, Director and Head of IT at Clarify, Theale, Berkshire

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KCA

"We are happy to recommend telanova"

Mark Feazey, Office & Logistics Manager at KCA, Winkfield, Berkshire

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Pioneers Financial Solutions

"I was very pleased with my experience with telanova and have no hesitation in recommending your services to other businesses."

Norman Taylor, Director at Pioneers Financial Solutions Limited

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Centre for nutrition education and lifestyle management

"We’d like to thank Telanova for their forward thinking. We now have a more sophisticated, reliable solution at a much lower cost."

Chris Neil, Director of IT and Head of Student Recruitment at CNELM, Wokingham, Berkshire

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Royal Ballet School

"telanova are brilliant. They have been calm, re-assuring and happy to discuss anything throughout the whole process making this immense project less stressful. I urge any educational establishment or business to use their expertise to get it right first time"

Pippa Adamson, Head of Finance and Administration at The Royal Ballet School, Covent Garden, London

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telanova

Contact

01344 989 530

Email Support

Premier Gate,
Easthampstead Road,
Bracknell,
Berkshire,
RG12 1JS