Benefit 2 of 8: access to our help desk

telanova: the outsourced IT team that feels like your own

Providing advice, consultancy, helpdesk, monitoring and maintenance, updates, upgrades, security: all the things your in-house team would do, but better and at a fraction of the cost and hassle.

Benefit 2 of 8: access to our help desk

Benefit 2 of 8: access to our help desk based in Bracknell. Our helpdesk is staffed with real engineers, not robots reading from a script. Our customers’ staff can call our helpdesk for any IT difficulty.

Whether it's something simple like “How do I set an out of office?” or major like “I’ve accidentally deleted everything”, we connect remotely to their computer and help them sort it; and if possible we’ll teach them how to do it themselves in the future. You’ll be on first name terms with our engineers and feel like our helpdesk is part of your own team.

Wouldn’t you like an outsourced IT company that feels like your own? Contact us today!

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