Meet Jon Hobson

telanova: the outsourced IT team that feels like your own

Providing advice, consultancy, helpdesk, monitoring and maintenance, updates, upgrades, security: all the things your in-house team would do, but better and at a fraction of the cost and hassle.

Meet Jon Hobson

What is your job at telanova? Primarily, I work with Paul designing and implementing IT solutions for our customers.  When Adam needs me, I drop into the support team as a 3rd line engineer.  I also look after our internal information systems, making sure our engineers have the resources they need to do their jobs.

What is the most rewarding part of your job? I love to solve business problems for our clients through appropriate and well-designed technical solutions.

And the most challenging? Technical problems that appear to be random with no pattern, no trigger, no similar reported issues or known solutions.  Those are the ones that really stretch you.  However, when you do finally crack it, that’s a great feeling.

When did you join telanova? I trained in Chemistry at university, but couldn’t find a job in the sector I really loved.  I gained IT qualifications in my spare time through distance learning/self study before getting a job at telanova in 2008.

What would you be doing if you hadn’t decided to follow this career path? Recently I have been really getting into photography: being a landscape/travel photographer would be very cool.

What do you do in your spare time? When not amusing/annoying my wife and two children I have quite a few interests.  Obviously, I love all things tech, but I am also keen on diy/woodwork/tinkering and will often be found in the garage making something.  I’m also quite like being creative in the kitchen; highlights including lemon vodka sorbet and making my own sausages.  And photography (see above).

Favourite meal? This varies a bit with the season but I always love a good steak, rib-eye if possible, followed by apple crumble and maybe a good single malt.

Favourite tool? Tricky: I have a Japanese woodworking saw, that glides through wood, leaving really clean cuts.

Favourite book? Any cookbook by Hugh Fearnley Whittingstall.

What is the most useful item item on your desk? Well obviously the computer and phone, but apart from that: a tube of superglue.

Favourite quote? “I have not failed. I’ve just found 10,000 ways that won’t work.” — Thomas Edison

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